KACPER KOZŁOWSKI
IT Support Engineer
IT Support Engineer focused on solving real business problems, integrations (EDI, OCR, KSeF) and system troubleshooting. Actively developing in C# / .NET and modern web technologies, leveraging AI tools.
Experience
IT Support Engineer
Citronex
- Implemented and administered the IFS Cloud ERP system within the CITRONEX group, ensuring system stability and user support
- Participated in the implementation of the WinSped system and supported its integration with existing infrastructure
- Resolved EDI integration issues by analyzing message flows and improving data processing reliability
- Performed SQL-based data analysis to identify inconsistencies and support business-critical processes
- Supported network infrastructure by configuring and administering devices (Mikrotik, Netgear, FortiGate, Ubiquiti), including VLAN tagging and collaboration with a network engineer
- Administered Active Directory environment, including user management and end-user workstation setup
IT Apprentice
Exe.it Srl SB - Erasmus Internship
- Completed professional internship in Castel San Pietro Terme, Italy as part of Erasmus program
- Gained hands-on experience in operating systems installation and configuration
- Developed skills in Microsoft Office suite and IT support fundamentals
- Enhanced technical abilities through practical application in international environment
Achievements
- Participated in the implementation of the IFS Cloud ERP system within the CITRONEX group, ensuring user support and system stability after go-live
- Supported the integration of IFS Cloud with OCR solutions, improving document processing workflows
- Participated in the integration of KSeF with the ERP system, including analysis and resolution of integration issues
- Supported critical business processes by creating SQL-based analyses and reports
Projects
Formify (Blazor, PostgreSQL)
- Implemented a custom authentication and authorization mechanism using CustomAuthStateProvider and user session handling
- Designed and developed a dashboard with calorie and macronutrient calculations
- Built a meal tracking system (CRUD) linked to user accounts and selected dates
- Integrated the application with PostgreSQL and managed user data persistence
Comarch Optima – KSeF Integration
- Configured and integrated Comarch Optima with KSeF, including system updates and environment preparation
- Generating and managing Ministry of Finance certificates and configuring them for system integration
- Supported communication with KSeF and resolved integration-related issues
ABCMAX E-commerce Website (Vendero)
- Created and configured an e-commerce website based on Vendero
- Integrated the system with warehouse data for real-time stock synchronization
- Implemented online payments using Przelewy24 integration
- Configured environment, DNS and supported production deployment
IFSDeliveryInstaller (C# / .NET)
- Developed a desktop application to automate installation and configuration of IFS Cloud components
- Improved deployment processes by eliminating manual installation steps and standardizing the workflow
- Actively used in production environment to support IT team operations
- Implemented installation logic and error handling to increase process reliability
Tech Stack
Links
Languages
Polish – Native
English – Working proficiency - C1 Advanced Level
Learning
- Backend: C# / .NET
- Frontend: Astro, React, Tailwind
- System integrations with REST API
- Containerization and automation using Docker and Kubernetes
Education
Master’s Degree
WSB Merito University / Logistics
Engineer’s Degree
Wrocław University of Science and Technology / Industrial Informatics
Technical School (IT)
Information Technology Technical School (ZSP), Lubań
Interests
ProgrammingFitnessCombat sportsSport shooting